1. Introduction :
Welcome to Attractive Holidays website . By booking travel services through our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any booking.
2. Scope of Services :
Our agency acts as an intermediary between you and various travel service providers, including airlines, hotels, tour operators, and transportation companies.
We facilitate bookings and provide travel packages we are not a direct provider of these services.
3. Booking and Payment :
3.1. Booking Confirmation: Bookings are confirmed upon receipt of payment as per the terms outlined in your invoice.
3.2. Payment Terms: Payments must be made by the specified due date. Failure to do so may result in the cancellation of your booking.
3.3. Currency: All payments are processed in selected Currency during your navigation on our website. Additional fees may apply for currency conversions or international transactions.
4. Cancellations and Refunds
4.1. Client-Initiated Cancellations: Cancellation requests must be made in time limits shown on each service. Refunds are subject to the cancellation policies of the respective service providers.
4.2. Agency-Initiated Cancellations: In rare circumstances, we may cancel your booking due to unforeseen events. In such cases, we will offer alternative arrangements or a full refund.
4.3. Non-Refundable Services: Certain services are non-refundable. These will be clearly indicated at the time of booking.
5. Changes to Bookings
5.1. Client Requests: Changes to confirmed bookings may incur additional charges and are subject to availability.
5.2. Service Provider Changes: We are not responsible for changes made by service providers but will assist you in making alternative arrangements when possible.
6. Travel Documentation
It is your responsibility to ensure that you possess valid passports, visas, and other required travel documents. Failure to comply with entry and exit requirements may result in denied boarding or fines, for which we are not liable.
7. Liability
7.1. Third-Party Services: We are not liable for any injury, loss, damage, or delay caused by third-party service providers.
7.2. Force Majeure: We are not responsible for disruptions caused by events beyond our control, including but not limited to natural disasters, pandemics, political unrest, or airline strikes.
8. Insurance
We strongly recommend that you purchase travel insurance to cover unforeseen circumstances, including trip cancellations, medical emergencies, and lost luggage.
9. Privacy Policy
Your personal information will be handled in accordance with our Privacy Policy, which is available on our website.
10. Governing Law
These Terms and Conditions are governed by the laws of Morocco. Any disputes will be resolved exclusively in the courts of Marrakech.
11. Amendments
We reserve the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website and will take effect immediately.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us on: +212 614 584 253 or by Email : contact@attractiveholidays.com